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Promositron020 3740 2231Call YorkCall York
York Ortiz, founder of Promositron

Local IT support and computer help in Crystal Palace and South London.

Promositron sorts out slow computers, Wi-Fi, printers, email and new devices, at home, at work or remotely when that’s quicker. You’ll deal directly with York, the founder.

What Promositron sorts out, at home, at work and online.

IT support for homes and small businesses. Websites and Google for businesses that want to be found.

Home IT support

For households, home offices and older relatives. The everyday problems that stop a household working, sorted at your kitchen table or remotely.

  • Computer running slow
  • Wi-Fi keeps dropping
  • Printer won’t connect
  • Email not working
  • New laptop to set up
  • Phone or tablet help
  • Backing up photos and files
  • Virus or pop-up worries

Small business IT

For shops, cafés, studios, clinics and small offices. One-off fixes or ongoing practical support, without a large managed-IT contract.

  • Office Wi-Fi and internet
  • Business email and domains
  • Shared files and remote access
  • Printers, scanners and shared devices
  • Laptop and new device setup
  • Backups and security checks

Websites & Google

For small businesses that want to be found and contacted. The practical digital jobs that keep enquiries moving, from your Google profile to the message that lands on your phone.

Illustration: a customer finds the business on Google, opens its website, fills in the enquiry form, and the message reaches the business owner’s phone.
  • Simple business websites
  • Google Business Profile improvements
  • Contact and enquiry forms
  • Review requests
  • Email and WhatsApp notifications
  • Simple admin automation

Plain-English builds, with no long tie-ins.

On-site or remote. Home and business IT is on-site across South London, or remote when that’s quicker.See all services

Planning a new business website? Explore Web Design & Development for UK businesses.

Who is accountable for the work

I kept seeing the same problem: normal people and small businesses were being made to feel like an afterthought.
York Ortiz runs Promositron from Crystal Palace, SE19.
  • No being passed around.No call centre and no ticket queue. You deal with the person responsible for the work.
  • Bigger jobs, same contact.Trusted specialist help is brought in when it’s needed.

From “it’s stopped working” to sorted, in three steps.

The cost is confirmed before any work begins.

  1. Call or send a message

    Describe it in your own words. If York can’t answer straight away, he replies as soon as possible during opening hours.

  2. Know before anything starts

    York explains what’s wrong and confirms the cost before any work begins.

  3. Fixed at home, at work or remotely

    On-site across South London, or remote help when that’s quicker. Same-day visits are sometimes possible, depending on the diary.

Repair boundary:Promositron doesn’t repair cracked screens, charging ports, liquid damage or board-level faults. York can point you to someone who does.

The Crystal Palace transmitter, the landmark on Promositron’s home hill.

Based in Crystal Palace. On-site across South London.

Home visits and small-business call-outs across these neighbourhoods, plus remote help wherever you are.

Schematic, not to scale. Not sure you’re covered? Call and ask.

Google reviews

What customers have written about Promositron on Google.

My internet kept dropping and my computer was painfully slow. He sorted the Wi-Fi, cleaned up the laptop, and explained everything clearly.
Maykel Perez Google review · Slow computer and internet help
He came round the same day, fixed the Wi-Fi, sorted the printer, and explained everything clearly.
Stephen Jaques Google review · Wi-Fi and printer help
We needed help setting up shared email and accessing files remotely. No hard sell, no fuss — just good, honest support.
Keith Ogbourne Google review · Home studio / small business support
Prompt, punctual, professional and value for money. My networking issues were solved in a matter of minutes.
Kevin O’Connell Google review · Networking issue

Something not working? Tell York what’s going on.

020 3740 2231

Opening hours London time

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