WE REPLY
Fastreply
Same day when possible
During working hoursLocal
Crystal Palace · South London
Friendly local IT support and computer help in South London.
Patient help with slow computers, Wi-Fi, printers, email and new device setup. Based in Crystal Palace, on-site across South London.
Fast replies during working hours·Flexible appointments · Crystal Palace & South London
RECENT LOCAL FIXES
Recent examples
Wi-Fi · Crystal PalaceSorted
Printer setup · DulwichHelped
Email account · Forest HillBooked
AREAS
SE19SE20SE23SE26SE21BR3
Homes, home offices and local businesses.
★★★★★
via Google“No hard sell, no fuss.”
Keith Ogbourne
SE19 · Crystal Palace
Who we help
Computer help for homes, seniors and small businesses.
Whether you're at home, working remotely or running a local business — we explain things clearly and get your tech working.
Homes & seniors
Patient, jargon-free help with computers, tablets, phones, Wi-Fi and printers. We explain everything clearly and never rush you.
Computer help for seniorsHome offices
Fast, reliable setup for remote workers: laptops, broadband, VPN, printers, video calls and cloud backups.
Computer help in South LondonSmall businesses
Practical IT support for local shops, studios, clinics and consultants. Networking, email, backups, websites and Google Business Profile.
Small business IT supportCommon problems
Sound familiar?
These are the everyday problems we solve. No technical knowledge needed — just call or drop a message.
Computer running slowWi-Fi keeps droppingPrinter won't connectEmail not workingNew laptop to set upPhone or tablet helpBacking up photos and filesSecurity checksHome networking problemsSmall office IT setupGoogle Business Profile helpWebsite not workingVirus or pop-up worriesRemote file access
What we do
Practical help for everyday tech problems.
Support for homes, local residents, seniors, home offices and small businesses around Crystal Palace and South London.
Clear boundaries
What we do and what we don't repair
Promositron helps with practical technology problems: slow computers, Wi-Fi, printers, email, software, setup, backups, security checks, websites and small-business tech support.
Specialist bench repairs such as screen replacement, charging ports, liquid damage, soldering, motherboard-level work and headphone repair are not the focus. If that is what you need, we'll happily point you to someone who can.
Where we work
On-site across South London
Based in Crystal Palace, with on-site support across South London. Same-day local call-outs available where diary and travel allow.
Based in Crystal Palace
SE19, our home base
Crystal Palace · SE19
Also covering
Home visits
South London
Home offices
South London
Local residents
SE19
Seniors
South London
Small businesses
South London
Remote help
South London
Same-day local call-outs available
Why us
We show up.
We speak plainly.
We're local.
Promositron is led by York Ortiz from Crystal Palace. You deal directly with the person responsible for the work. No call centres, no ticket queues and no confusing jargon.
- Based in Crystal Palace
On-site across South London.
- No jargon, ever
We explain what's wrong before we start.
- One accountable point of contact
For larger jobs, trusted specialist help can be brought in, but your point of contact stays the same.
Google reviews
★★★★★
Rated 5.0 on Googlevia Google
Stephen Jaques
★★★★★
“He came round the same day, fixed the Wi-Fi, sorted the printer, and explained everything clearly.”
Wi-Fi and printer help
Keith Ogbourne
★★★★★
“We needed help setting up shared email and accessing files remotely. No hard sell, no fuss — just good, honest support.”
Home studio / small business support
Maykel Perez
★★★★★
“My internet kept dropping and my computer was painfully slow. He sorted the Wi-Fi, cleaned up the laptop, and explained everything clearly.”
Slow computer and internet help
Kevin O'Connell
★★★★★
“Prompt, punctual, professional and value for money. My networking issues were solved in a matter of minutes.”
Networking issue
Reviews from Promositron Google Business ProfileRead our Google reviews
Fast
Response during hours
Local
One point of contact
South London
Coverage
★
Average Google rating
Get in touch
Ready to sort your tech?
Fast replies during working hours. No call centres.