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Promositron020 3740 2231Call YorkCall York
Legal

Privacy Policy

Last updated: 30 September 2026

Who we are

Promositron (“Promositron”, “we”, “us”) provides IT support, Wi-Fi and printer help, computer setup, websites, Google Business Profile support and practical automation services to homes, home offices and small businesses across South London.

This policy explains what personal data we collect, why we collect it, and your rights as a data subject under UK GDPR.

What data we collect

  • Name and business name, when you contact us or become a client
  • Email address and phone number, so we can reply to enquiries and deliver services
  • Service address, when we need to visit you on-site
  • Payment details, processed via Stripe; we do not store card numbers
  • Technical data, such as IP address, browser type, pages visited and analytics data where tracking is enabled

How we use your data

We use your data to:

  • Respond to your enquiries and provide the services you asked for
  • Send invoices and service updates
  • Occasionally send relevant service announcements (you can opt out at any time)
  • Improve our website and services

We never sell your data to third parties.

Data retention

We keep client records for 7 years to comply with HMRC requirements. Enquiry data that doesn't result in a project is deleted after 12 months.

Your rights

Under UK GDPR you have the right to access, correct, or delete your personal data. To exercise these rights, email sales@promositron.com. We will respond within 30 days.

Cookies

Our necessary first-party cookie, promositron_consent, remembers your analytics and marketing choices for 180 days. It stores a version number, your choices and the time you saved them, without your name, email address or contact details. Necessary site security and consent storage remain available when you reject optional cookies.

Google Tag Manager loads our Google Analytics and advertising tags. Analytics cookies (such as _ga) are allowed only when you choose Analytics. They help measure visits, service clicks, contact clicks and successful enquiries. Advertising / marketing is a separate choice that allows advertising cookies, advertising measurement data and personalised advertising through Google tags.

Before you choose, or when you reject non-essential cookies, analytics and advertising storage are denied through Google Consent Mode v2. Google tags can still send limited measurement signals without those cookies. Rejecting optional cookies does not mean that no requests are sent to Google. Google processes these signals under its privacy policy.

You can accept all, reject non-essential cookies, or save separate category choices. Change or withdraw your choices at any time using here or in the footer. New choices apply immediately to Google tags on this page and are remembered for later visits. They do not remove data already sent to Google. If your browser blocks preference storage, your choice applies to the current page and you may be asked again on your next visit.

Contact

Questions about this policy? Email sales@promositron.com or call 020 3740 2231.